Privacy Policy

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Introduction

At The Skyline Skills Hub (“we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws. It also outlines your rights regarding your data and how you can exercise them.
By using The Skyline Skills Hub, you agree to the collection and use of your data as described in this policy.

Data We Collect

We may collect and process the following types of personal data:
  • Personal Information:
    • Name
    • Email address
    • Contact details
    • Job title or profession (if applicable)
  • Technical Information:
    • IP address
    • Browser type and version
    • Operating system
    • Device information
    • Pages visited and time spent on the website
  • Usage Data:
    • Information about how you use our website, interact with content, and any preferences or settings you choose.
  • Cookies and Tracking Technologies:
    • We use cookies to track your activity on our website, remember your preferences, and improve your experience. For more information, please refer to our Cookie Policy.

How We Use Your Data

We use the personal data we collect for the following purposes:
  • Service Provision: To provide you with access to our services, including account creation, accessing content, and responding to enquiries.
  • Personalisation: To tailor content, resources, and recommendations based on your interests and preferences.
  • Analytics and Improvement: To monitor website usage, understand visitor trends, and improve our services.
  • Communication: To send you newsletters, updates, or information about our services, events, and opportunities that may interest you.
  • Legal Compliance: To comply with applicable legal obligations, such as record-keeping, fraud prevention, and responding to lawful requests.
We only process your personal data where we have a lawful basis for doing so, such as fulfilling a contract, obtaining your consent, or complying with a legal obligation.

How We Store and Protect Your Data

We are committed to keeping your personal data secure. We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include secure servers, encryption, and regular security assessments.
Your personal data is stored for as long as necessary to fulfil the purposes for which it was collected or as required by law. When no longer needed, your data will be securely deleted or anonymised.

Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, delivering services, or processing data. These third parties are bound by confidentiality agreements and are only permitted to use your data for the purposes we specify.
In some cases, we may be required to share your data to comply with legal obligations, respond to lawful requests, or protect our rights and safety.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:
  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, provided there are no legal reasons for us to retain it.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format for transfer to another service provider.
  • Right to Object: You can object to the processing of your data where we rely on legitimate interests or for direct marketing.
To exercise any of these rights, please contact us here. We will respond to your request within one month, as required by law.
skillsforasustainableskyline@cityoflondon.gov.uk
Send email

Third-Party Links

Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or through the website.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
skillsforasustainableskyline@cityoflondon.gov.uk
Send email